• Our hours are Monday to Friday, 4:00 PM to 8:00 PM, and weekends from 9:30 AM to 1:30 PM (weekend hours may extend based on availability). • To start at a later date, email Pierre Koehler at Pierre.Koehler@themissionhillsclub.com. Requests are reviewed and may not be approved. Registration for later sessions depends on availability. • For missed classes, email Pierre with at least 12 hours' notice for make-ups or absences. • We offer unlimited make-up classes if you're currently enrolled, subject to space availability and 12-hour notice. • Late cancellations or no-shows do not qualify for make-ups or credits. • To discontinue lessons, email Pierre before the next session begins. • Please note, we have a strict no refund policy.• If you would like to discontinue your swimming lessons, you have to notify the Swim Director, Pierre Koehler, on the last day of the session that you no longer wish to continue swimming with us at Mission Hills.  If Pierre Koehler does not receive a cancellation letter, you agree to be automatically billed for the next session.

• Deductions for vacation or anticipated missed classes need to be given prior to the start of the session via email in order to be adjusted from tuition. • If missing a class, you will need to email Pierre Koehler (Pierre.Koehler@themissionhillsclub.com) at least 12 hours in advance in order to receive a make-up. We allow for 1 make-up per session. • Late cancellations or no-shows will not warrant a make-up or credit for the class. • Make-ups will be scheduled through Pierre, based on availability.

• Our swimming program continues in the rain! However, if there's heavy rainfall, thunder, or lightning, we'll notify you via email about cancellations. We aim to inform you at least 1 hour in advance, but weather can be unpredictable. • For updates, feel free to call our front desk. • Any cancelled classes due to severe weather will be deducted from the next session's tuition.

• Discount to swimming lessons • Discount Fitness Private lessons • Access to pool & Jacuzzi • Access to gym facility • Free 30 minute consultation with fitness coach